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Shipping & Sales Tax Policy:

-We ship to USA and Canada only.
-We will ship the item once we receive the full payment from you in clear transaction of PayPal.
-It is shipped through Canada Post Office. The Delivery Time is arround 5-10 business days average
-The item price is not including any tax/duty. Buyers are responsible for any customs duties if applicable.
-If you do not remind us to change the delivery address, we will deliver to the shipping address as stated on PayPal payment. So please make sure your shipping address in PayPal is correct!

To the U.S.A.

The standdard shipping types are:
1)Expedited Parcel™ - USA (delivery in as few as 6 days, mybe longer, see the note)* if the total weight of items is great than 1KG. A tracking number is provided and shipping status can be checked at www.canadapost.ca
2)Small Packet™ - USA Air (delivery in as few as 4 days.mybe longer, see the note)* if the total weight of items is less than 1 kg. No tracking number is provided unless additional insurance is purchased. However, a copy of shipping receipt is available unpon request.
3)Fast shipping services are available(UPS, DHL, etc). Buyer has to specify in order, and new shipping cost will be recalculated.

If you do not receive the item after 10 business days, please contact us and file a claim with paypal to investigate the shipment. we will resend another one or refund once paypal approve the claim.

*** IMPORTANT: Canada Post will not guarantee their transition time, but if buyer didn't receive it after 10 business days, please file a claim w/ paypal for investigation.

* Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions. All terms and conditions can be found at www.canadapost.ca/postalguide. † See the Priority™ Worldwide Terms and Conditions at canadapost.ca/priorityworldwide/terms



Return Policy:

All of our products are carefully checked and packaged in good shape. If they are defectived during the processing of postage, please contact us within Two days and return to us within 10 days; afterwards, Units returned will be tested, If found defective, a replacement will be shipped immediately.

*Remarks
-Buyers need to return the defective at his own cost. Item must be returned by registered air mail to our requested address. Also, we would offer the fee delivery for shipping back the brand new product to you.
-The original package and accessories should be included when you make the returns


Warranty Claim Policy:

The item comes with 30 days Warranty from the date we send the products .If it was defective within 30 days for natural reason, we will offer free replacement after receiving the defective item. Return is not accepted due to personal damage.

*Remarks
-The buyers are responsible for the shipping cost of returning to us.
-The original package and accessories should be included when you make the returns
Last Updated: 13 Aug 2017 15:50:52 PDT home  |  about  |  terms  |  contact
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